Your privacy matters to us. Learn how bk8phl collects, uses, stores, and protects your personal information in compliance with Philippine data privacy law.
Summary: bk8phl ("we," "us," "our") is committed to protecting the privacy and personal data of all users of the bk8phl platform at https://bk8phl.app. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the bk8phl platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 bk8phl is an online gaming and casino platform operating in the Philippines and accessible at https://bk8phl.app. As a data controller, bk8phl is responsible for the personal data of all registered players and visitors to the bk8phl platform.
1.2 This Privacy Policy applies to all personal data collected through the bk8phl website, mobile platform, customer support channels, and any other touchpoints through which you interact with bk8phl. It should be read alongside the bk8phl Terms & Conditions and Responsible Gaming Policy.
1.3 bk8phl is committed to full compliance with the Data Privacy Act of 2012 (RA 10173), the implementing rules and regulations issued by the National Privacy Commission (NPC), and all applicable PAGCOR data governance requirements. We take our obligations as a data controller seriously and have implemented appropriate technical and organisational measures to safeguard your personal information.
1.4 If you have any questions about this Privacy Policy or how bk8phl handles your personal data, please contact our Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.
2.1 bk8phl collects the following categories of personal data from registered players and platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | Required |
| Contact Data | Email address, mobile number, residential address | Required |
| Account Data | Username, encrypted password, account preferences, communication settings | Required |
| Financial Data | GCash number, PayMaya/Maya account, bank account details, transaction history | Required |
| KYC Documents | Passport, driver's licence, SSS/GSIS ID, proof of address, selfie verification | Required for withdrawals |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, responsible gaming settings | Automatic |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Automatic |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When provided |
2.2 bk8phl does not collect sensitive personal information (as defined under RA 10173) unless strictly necessary for regulatory compliance, such as government ID numbers required for KYC verification. Where sensitive personal information is collected, bk8phl applies heightened security and access controls.
3.1 Directly from you — when you register a bk8phl account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
3.2 Automatically — through cookies, web beacons, log files, and similar tracking technologies when you access and use the bk8phl platform. This includes your IP address, device identifiers, browsing behaviour on the bk8phl site, and session data.
3.3 From third parties — including payment processors (GCash, PayMaya, banks), identity verification service providers, fraud prevention agencies, and PAGCOR or other regulatory authorities where required by law.
3.4 From publicly available sources — such as public records, social media profiles (where you have chosen to link them), and commercially available databases used for fraud prevention and KYC purposes.
4.1 bk8phl processes your personal data for the following purposes:
5.1 bk8phl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 bk8phl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. bk8phl may share your personal data with the following categories of recipients:
6.2 All third parties with whom bk8phl shares personal data are required to process that data in accordance with applicable data privacy laws and bk8phl's data processing requirements. bk8phl does not authorise third parties to use your personal data for their own purposes beyond the scope of the services they provide to bk8phl.
7.1 bk8phl retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 In general, bk8phl retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
7.3 KYC documents and identity verification records are retained for a minimum of five (5) years following the end of the business relationship, as required by AMLA regulations.
7.4 Marketing preferences and consent records are retained for as long as you remain a registered bk8phl player, and for a reasonable period thereafter to demonstrate compliance with consent requirements.
7.5 Upon expiry of the applicable retention period, bk8phl will securely delete or anonymise your personal data in accordance with its data retention and disposal procedures.
8.1 bk8phl implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bk8phl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
8.3 While bk8phl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your bk8phl account credentials and for notifying bk8phl immediately of any suspected unauthorised access to your account.
9.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by bk8phl:
9.2 To exercise any of these rights, please contact bk8phl's Data Protection Officer at the contact details in Section 14. bk8phl will respond to all data privacy rights requests within thirty (30) days of receipt , in accordance with NPC guidelines.
9.3 You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that bk8phl has processed your personal data in violation of the Data Privacy Act of 2012. Details of the NPC's complaint process are available on the NPC's official website.
10.1 bk8phl uses cookies and similar tracking technologies to enhance your experience on the bk8phl platform, analyse usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the bk8phl website.
10.2 bk8phl uses the following categories of cookies:
10.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bk8phl platform. For strictly necessary cookies, no opt-out is available as they are essential to the platform's operation.
11.1 The bk8phl platform is strictly restricted to individuals aged twenty-one (21) years and above, in compliance with PAGCOR regulations. bk8phl does not knowingly collect personal data from individuals under the age of 21.
11.2 If bk8phl becomes aware that personal data has been collected from an individual under the age of 21, bk8phl will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the bk8phl platform, please contact bk8phl support immediately.
Age Restriction: bk8phl strictly enforces the 21+ age requirement. Underage gambling is illegal in the Philippines. If you are under 21, you must not use the bk8phl platform.
12.1 bk8phl's primary data processing operations are conducted within the Philippines. However, some of bk8phl's third-party service providers — including cloud hosting providers, game software developers, and fraud prevention agencies — may process personal data outside the Philippines.
12.2 Where personal data is transferred outside the Philippines, bk8phl ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to process personal data to a standard equivalent to that required under Philippine law.
12.3 By using the bk8phl platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
13.1 bk8phl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The most current version of this Privacy Policy will always be available at https://bk8phl.app/privacy-policy.
13.2 Where changes to this Privacy Policy are material, bk8phl will notify registered players by email or by a prominent notice on the bk8phl platform prior to the changes taking effect. Your continued use of the bk8phl platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how bk8phl protects your personal data.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or bk8phl's handling of your personal data, please contact our Data Protection Officer (DPO):
Data Protection Officer — bk8phl
Email: [email protected]
General Support: [email protected]
Response time: within 30 days for data privacy requests; within 2 business days for general support.
14.2 You may also submit a complaint to the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. bk8phl encourages you to contact us first so we can address your concerns directly.
Six commitments we make to every bk8phl player in the Philippines
Every connection between your device and bk8phl is protected by SSL/TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
bk8phl fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and all NPC implementing rules. Your rights as a Filipino data subject are respected and upheld.
bk8phl never sells, rents, or trades your personal data to third parties for their own marketing purposes. Your information is used only to deliver and improve bk8phl services.
bk8phl has appointed a dedicated Data Protection Officer (DPO) to oversee data privacy compliance and handle all data subject rights requests from Filipino players.
You can request deletion of your personal data at any time, subject to legal retention requirements. bk8phl will process all erasure requests within 30 days in line with NPC guidelines.
In the unlikely event of a data breach, bk8phl will notify the NPC within 72 hours and inform affected players promptly — because transparency is a core part of how bk8phl operates.